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Return Policy and Refund Policy

We want to offer the best customer service possible at all times, it is very important to us your complete satisfaction with your purchase. The return policies are:

  • Contact us  (andreawagnerdesigns@gmail.com) by email for assistance/return information
  •  Use our shipping address as your return address
  •  We will accept its return upon receipt of undamaged item within 14 days of your purchase/receipt
  •  Returns are paid for by the customer unless the product is damaged in transit
  •  All returns must be sent with delivery confirmation
  •  No restocking fees

Please let us know in advance that you want to return something, as soon as we  receive the package we will begin the process of refund the item, and we will let you know.